# Request Account Deletion

Source: https://help.testapp.io/faq/request-account-deletion/

No longer using TestApp.io? You can permanently delete your account in a few steps.

> 💡 Tip: Update your communication preferences to change or unsubscribe from TestApp.io marketing emails.

## What you'll need

- Every member role can delete their TestApp.io account.
- Owners of teams with more than one member must assign another team owner or remove everyone from the team and leave the group.

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## Delete your account

You can delete your TestApp.io account using the mobile app and portal.

> ⚠️ Deleting your account is a permanent action and cannot be reversed.

To delete your account:

From Mobile App

- Left side menu
- Account & Settings
- Scroll to the bottom of the screen and tap on **Delete Account**
- Read the confirmation message
- Submit Request

From Portal

- Click on the user icon in the top menu
- Edit Profile
- Scroll to the bottom of the screen and click on **Delete Account**
- Read the confirmation message
- Submit Request

Your account will be scheduled for deletion within 24 hours. That includes:

1. Your personal information: Name, email, and login
2. Your name in app releases, app feedback, and similar features will be renamed to "Deleted User."

Things will stay in your teams:

1. Your app releases
2. Your app feedback

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#### Related Articles

- [How Do I Change My Email Address?](https://help.testapp.io/faq/how-do-i-change-my-email-address/)
- [Transferring Team Ownership](https://help.testapp.io/faq/transferring-team-ownership/)

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Need help? [Contact us](https://testapp.io/contact-us/). we're happy to assist!