Comments: Replies, Reactions, Mentions, and Attachments

Omar Masad -

Comments in TestApp.io let your team discuss releases and tasks directly in context. With threaded replies, emoji reactions, @mentions, and file attachments, you can keep conversations organized and actionable without leaving the platform.

Where You Can Comment

Comments are available in two places:

  • Release detail pages — Discuss a specific build, report issues, or confirm testing results directly on the release.
  • Task detail pages — Collaborate on tasks by adding context, asking questions, or providing status updates.

To access either, navigate to the relevant release or task in your TestApp.io portal and scroll to the comments section.

Adding a Comment

To add a comment:

  1. Navigate to a release or task detail page.
  2. Type your message in the comment box at the bottom of the page.
  3. Click Send to post your comment.

Your comment appears immediately and is visible to all team members with access to the app. Comments also support markdown-like formatting, so you can use bold, italics, lists, and code snippets to structure your messages clearly.

Threaded Replies

Keep discussions organized by replying directly to a specific comment instead of posting a new top-level message.

  1. Find the comment you want to respond to.
  2. Click Reply beneath it.
  3. Type your response and send.

Your reply appears nested under the original comment, creating a clear thread. This is especially useful when multiple conversations are happening on the same release or task — threads prevent discussions from getting tangled.

Emoji Reactions

Sometimes a full reply is not necessary. Emoji reactions let you quickly acknowledge a comment without adding noise to the conversation.

  1. Hover over or tap a comment.
  2. Click the reaction icon.
  3. Select an emoji.

Reactions appear beneath the comment, similar to how reactions work on GitHub. They are a lightweight way to signal agreement, approval, or acknowledgement. Multiple team members can react to the same comment, and you can see who reacted by hovering over the emoji.

@Mentions

Need to pull a specific teammate into a discussion? Use @mentions to notify them directly.

  1. In the comment box, type @ followed by your teammate's name.
  2. Select the correct person from the dropdown that appears.
  3. Finish your message and send.

The mentioned teammate receives a notification, ensuring they see your message even if they are not actively watching the page. This is particularly useful for:

  • Asking a developer to investigate a bug found during testing.
  • Requesting a QA lead to review a release before distribution.
  • Flagging a blocker for a project manager's attention.

Attachments

Attach files directly to your comments to share evidence, context, or supporting materials.

  1. Click the attachment icon in the comment box.
  2. Select one or more files from your device — screenshots, documents, or videos.
  3. Add any text to accompany the attachment, then send.

Image attachments display an inline preview directly in the comment, so teammates can see screenshots without downloading them. Other file types appear as downloadable links.

Common use cases for attachments include:

  • Screenshots of bugs or UI issues found during testing.
  • Screen recordings showing how to reproduce a problem.
  • Design documents or specification files for reference.

Tips for Effective Commenting

  • Use @mentions for urgent items: If something needs immediate attention, mention the responsible person rather than hoping they check the page.
  • Use reactions for acknowledgements: A thumbs-up reaction says "I have seen this" without adding another comment to scroll through.
  • Keep threads focused: Start a new top-level comment for a new topic rather than extending an unrelated thread.
  • Attach visual evidence: A screenshot is often clearer than a written description. Use attachments to reduce back-and-forth.

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